Delivery
How your order reaches you, and how we work out what delivery costs.
The wording below is our working draft. If anything here affects your order, message us on WhatsApp and we will confirm it in writing.
Where we deliver
Delivery across India — we'll confirm timelines for your pincode on WhatsApp.
Delivery charge
Delivery charge confirmed after we receive your address. We quote it in the WhatsApp conversation, before you agree to the final total. You will never be asked to pay a charge you have not seen.
Dispatch times
Most orders are prepared within a few working days of being confirmed. If a piece needs longer, we tell you the expected date when we confirm the order rather than after you have waited.
Couriers and tracking
We ship with third-party couriers. Once your order is dispatched, the courier name and tracking reference appear on your private tracking link, and we send them to you on WhatsApp as well.
If something goes wrong in transit
Tell us as soon as you notice. We deal with the courier on your behalf — you should not have to chase them yourself.
Wrong or incomplete address
We confirm your address with you on WhatsApp before dispatch. If a parcel is returned because the address could not be reached, we will contact you to arrange redelivery.
Other policies: Delivery · Returns & cancellations · Privacy · Terms